Setting the standard in healthcare recruitment for the future

Privacy Policy

MediPhil Healthcare Recruitment is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

MediPhil Healthcare Recruitment may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes. This policy is effective from 1st January 2018.

1. Introduction
MediPhil values the trust our users and customers place in us when they give us access to their Personal Information. The Privacy Policy describes how we work to maintain that trust and protect that information.
MediPhil has created this Privacy Policy in order to describe its collection, use and disclosure of personal data you give to MediPhil when you access or use MediPhil’s online and/or mobile services and websites, and software provided by MediPhil on or in connection with such services or websites (collectively, the “Site”).
This Privacy Policy covers only data that we collect through the Site, and not any other data collection or processing, including, without limitation, the data collection practices of any affiliate or other third party, including any third-party operators of web pages to which the Site links, and any information that we collect offline or through any websites, products, or services that do not display a direct link to this Privacy Policy. Occasionally, we may refer to this Privacy Policy in notices and consent requests related to special purpose web pages, mobile applications, or other resources, for example, if we invite you to submit ideas to improve the Site; under such circumstances, this Privacy Policy applies to information collected by us through such special purpose resources, as modified in the particular notice or consent request (e.g., with respect to the types of data collected or our uses or disclosures of such information) MediPhil may amend this Privacy Policy at any time. By using the Site or providing information to us following such changes, you will have accepted the amended Privacy Policy. If MediPhil is going to use Personal Information (as defined below) collected through the Site in a manner materially different from that stated at the time of collection, then MediPhil will notify users via email and/or by posting a notice on MediPhil’s Site for 30 days prior to such use or by other means as required by law.

2. Information Collected
When you create a MediPhil account, request information, subscribe for a service, participate in a survey, post a rating or review, post a question or answer, post a resume, upload content or otherwise actively send us data on our Site, we collect such data including, but not limited to, your user name, password, first and last name, email address, telephone number (including mobile phone number), street address, gender, occupation, interests, messages you send to users, and any other data included in a submitted profile or resume, including but not limited to application materials and answers to screener questions submitted to Employers through MediPhil and answers you give to any questionnaires sent to you, which you answer. If you use any automated phone screening product, MediPhil will record and store your answers to an Employer’s screening questions and will forward your answers to the Employer. You consent to MediPhil listening to and analysing the recording in accordance with this Privacy Policy. In each such instance above, you will know what data we collect through the Site, or collect through screening, because you actively submit it.

You may also create an account or log in to your MediPhil account using third-party websites including, but not limited to, Facebook. If you do not already have a MediPhil account but log in to MediPhil using your Facebook account, this creates a MediPhil account using the same email address used in your Facebook account. Facebook may also ask for your permission to share certain details with MediPhil, including but not limited to your name, profile picture, public profile information and email address. If you agree to provide this information to MedPhil, Facebook will authenticate you and redirect you to the Site. Please note, when you log in to MediPhil using your Facebook account, Facebook will cookie you in order to authenticate you as a Facebook user. By granting MediPhil access to your Facebook account, you understand that MediPhil will access, make available and store the information that you provide to MediPhil from your Facebook account so that it may be available on and through the Site via your MediPhil account. This information will be considered MediPhil account information for purposes of your use of the Site. You have the ability to disable the connection between your Facebook account and your MediPhil account at any time by accessing your privacy settings on your Facebook account. PLEASE NOTE THAT YOUR RELATIONSHIP WITH FACEBOOK OR ANY OTHER THIRD-PARTY WEBSITE IS GOVERNED SOLELY BY YOUR AGREEMENT WITH SUCH THIRD-PARTY WEBSITE.
In addition, as part of the standard operation of the Site, MediPhil may automatically collect and analyse information from your computer or mobile device, including, but not limited to, your browser type, operating system, IP address and the domain name from which you accessed the Site, and if you are accessing our Site with your mobile device, the type of mobile device. In addition, we may automatically record and analyse actions taken on the Site including, but not limited to, date and times of use, clicks, page views, the amount of time you spend on each page, and search queries. MediPhil reserves the right to match your IP address (or any other information) with other information about you in any way permitted by applicable law. MediPhil will store this information on its equipment or the equipment of third parties that MediPhil has a relationship with for that purpose. If you create a MediPhil account, information may be collected under your account email address.
If you access or use the Site on your mobile telephone or other mobile device, including tablets, we collect mobile device identifiers, including MAC Address, and IP Address. MediPhil may create and assign to your device an identifier that is similar to an account number. We may collect the name you have associated with your device, device type, telephone number, country, and any other information you choose to provide, such as user name, geolocation or email address.
If you are an Employer, MediPhil may request that you provide certain personal information to MediPhil in order to verify your account. This information includes, but is not limited to your Federal Employer Identification Number (EIN), Business Registration information, or a utility bill. This information will be used for internal purposes only, subject to any request by law enforcement or a court order.

3. Limitation of Use or Disclosure of Personal Data
When a Job Seeker deletes an account, the Job Seeker will no longer have access to any of the data which we provided under that account name, including but not limited to, search history, job search preferences, saved jobs, jobs the Job Seeker has applied to, job alerts, resume, and any other data associated with the account. If the Job Seeker uses the same email address to set up a new account, this data will not become available to the Job Seeker again. MediPhil reserves the right to keep any materials in a deleted account as necessary to preserve and protect its rights as allowed by law (for example, to preserve records of a dispute) or to comply with its obligations under local law (for example, to keep an email address). A deleted account does not mean that all of the data is expunged from the MediPhil systems, although it will not be readily available under the Job Seeker’s original account name. When the Job Seeker presses the delete account button on the dashboard, MediPhil will begin to process that instruction within 24 hours and will have completed the operation within 40 days.
Employers may disable an account, however MediPhil must preserve business records pertaining to that account to comply with its obligations under law. If a Job Seeker wants to delete a job application performed on MediPhil’s site, they will need to contact the prospective Employer directly to request deletion of their application. In the event that the electronic destination provided to MediPhil is incorrect, your application materials will not be sent to the intended recipient of the application. MediPhil has no liability for such applications.

4. Uses and Disclosures of Information
We may use any information collected pursuant to this Privacy Policy, including information that identifies you as a specific individual (“Personal Information”), for the purposes set forth in this Paragraph 4 and Paragraphs 5, 6, and 10 below. MediPhil uses such information to provide our services and features to you, including to provide employer information to you, to measure and improve those services and features, and to provide you with customer support.
For example, MediPhil uses your previous search and browsing history (e.g. the jobs you click on), or application materials and answers to screener questions, to determine relevant search results and provide you with recommended jobs or reach out to you about jobs you may be interested in. MediPhil may also provide information collected pursuant to this Privacy Policy, including Personal Information, to employers that may be interested in contacting you. By applying to a job, providing your contact information to show interest in a job, or by replying to a message from an employer, you consent to the disclosure of your information to that employer.
More specifically, you take a variety of actions on our Site. For example, you search for jobs, and MediPhil knows and stores the titles of jobs you search for, where those jobs are located, any information, including salary interest or experience of which you have informed MediPhil, or the general salary range or experience level of the jobs you view (if indicated on the Job Listings), the Job Listings you apply to or any of your other behaviour on the MediPhil site, when you use MediPhil. You know exactly what this data is because you are the person who undertook the activity and the data pertains only to your activity. If you have a MediPhil account, you agree that MediPhil may use this observed factual data to suggest jobs to you and to suggest you or your public resume to Employers that might be interested in a person who matches your behaviour on MediPhil. You also agree that MediPhil may contact you based on this observed behaviour.
MediPhil may also share such information with third parties (including operators of third-party websites and/or social networking sites) in order to show you targeted advertisements and other content that has been customized for you.
MediPhil may also use information collected pursuant to this Privacy Policy to prevent potentially illegal activities and activities that are detrimental to you or others. MediPhil may investigate and disclose information from or about you or your use of MediPhil if we have a good faith belief that such investigation or disclosure (a) is reasonably necessary to comply with legal process (including subpoenas, search warrants, court orders) and law enforcement instructions and orders; (b) is helpful to prevent, investigate, or identify possible wrongdoing in connection with the use of the Site; or (c) may protect our rights, reputation, property, safety, or that of the public; or (d) as necessary to meet national security requirements. MediPhil is subject to the investigatory and enforcement powers of the Federal Trade Commission or other investigatory bodies of the United States.
We may use a variety of methods to detect and address anomalous activity and screen content to prevent abuse such as spam. These efforts may on occasion result in a temporary or permanent suspension or termination of some functions for some users. We monitor, review, store and analyse your content (including your resumes, cover letters, applications, messages, questionnaire answers, responses, offer letters and other materials) that you send, store or receive, including via automated means and otherwise, for data analysis, quality control, and to refine the Site or any other MediPhil service (including to provide better search results and other listings for job seekers and employers, provide you with personally relevant product features, and to prevent and block fraud and spam or reduce unwanted mail).
Any information shared by you with MediPhil may be shared with or transferred to any MediPhil affiliated entity, no matter where located, for the purpose of providing you services and improving the Site. By using the Site, you consent to this transfer and acknowledge that the services provided to you and the functionality of the Site could not be provided without such a transfer. If you do not wish your information to be transferred in this way you should not use this Site.
Transfer of Data to Third Parties
We may use other companies, including affiliates and third parties, to perform services in connection with our operations, and to improve the Site and our other products and services. These third parties may include (but are not limited to) service providers and vendors.
In the course of providing these services, those companies may have access to Personal Information, and such Personal Information may be transferred to other countries. Those companies are contractually required to treat such Personal Information in accordance with this Privacy Policy. Please also be aware that we may use third-party cloud service providers that provide hosting, data storage and other services pursuant to standard terms and conditions that may be non-negotiable; these service providers have informed us or the general public that they apply security measures they consider adequate for the protection of information within their system, or they have a general reputation for applying such measures. However, we will not be liable (to the fullest extent permitted by law) for any damages that may result from the misuse of any information, including Personal Information, by these companies. You may also use certain third-party sites or services that you link to from MediPhil’s Site. In such cases, all information you provide to a third party is provided to that third party and not to MediPhil, and is subject to the third party’s privacy policy and terms of service. Please see the section below titled Links to Third-Party Sites for more information.
MediPhil may use your IP address and mobile device information to help diagnose problems with MediPhil’s service and to administer the Site. Your IP address and mobile device information may also be used to help identify you, your location, and your online profile and to gather broad demographic information (such as country of origin). MediPhil may maintain (as permitted by applicable law) information collected from you pursuant to this Privacy Policy following any termination of your relationship with MediPhil. MediPhil may also delete such information as permitted by applicable law.

5. Contact and Resume Information
When you give MediPhil contact information (such as your name and email address) and demographic information, you agree that MediPhil may utilize this information as set forth herein. You agree that MediPhil may, as part of its services to you, communicate with you, or initiate communication with you on behalf of a third party, through your MediPhil account or through other means such as email, telephone (including mobile phone), or postal mail, including through the use of contact information that you may provide to MediPhil or that MediPhil may otherwise obtain from third-party resources. If and to the extent permitted by applicable law, MedPhil or its designated third-party partners may also use your contact information to (i) send you job alerts; (ii) create an account; and (iii) send you information about MediPhil, including promotional materials. A job alert is defined as an email sent to you that you sign up for containing Job Listings in response to a search query you have run (“Job Alert”). Job Alerts may also include jobs that MediPhil recommends for you, MediPhil Targeted Ads, companies you may be interested in following, or other actions you may want to take on the Site. MediPhil may use demographic and/or profile data to tailor your experience on the Site, show you content that MediPhil thinks you may be interested in, and display content according to your preferences. Your information, including Personal Information, gets placed on the Site when you upload or edit a resume. To the extent you upload a resume or edit it, and subject to your Privacy Settings, you are making the resume, your name and other Personal Information that you place on your resume available to third parties who may be interested in you as an employee (and who may forward your resume and Personal Information to other third parties), to Job Seekers who may want to contact you, to search engines, or to the general public by posting your Personal Information on the internet.
You acknowledge that MediPhil may determine whether the words of your resume or any other individuals’ resume match the words of certain job descriptions, and vice versa, in order to improve the Site or any other MediPhil product or service (including by displaying or otherwise making available potentially relevant job descriptions and resumes to job seekers and employers). At your direction, MediPhil may also send your resume to third parties if you choose to apply for a job listing.

6. Additional Uses and Disclosures of Non-Personal Information
In addition to the other uses and disclosures of information set forth in this Privacy Policy, and notwithstanding anything in this Privacy Policy to the contrary, we may use and disclosure, for any purpose, any information that does not identify you as a specific individual (“Non-Personal Information”), except where we are required to do otherwise under applicable law. Such Non-Personal Information may include, for example and without limitation: MAC addresses and other device identifiers; IP addresses; pixel tags and similar technologies; physical location information; and demographic information, including gender, dates of birth, ZIP codes, etc. Non-Personal Information may also include Personal Information that has been aggregated or de-identified. If we combine any Non-Personal Information with Personal Information (such as combining your ZIP code with your name), then we will only use and disclose such combined information for the purposes described in this Paragraph 6 and Paragraphs 4, 5 and 10 of this Privacy Policy while it is so combined. If we are required to treat Non-Personal Information as Personal Information under applicable law, then we may use and disclose it for all the purposes for which we use and disclose Personal Information.

7. Security
MediPhil seeks to use reasonable security measures to help protect against the loss, misuse and alteration of the Personal Information under MediPhil’s control. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. In addition, please note that emails, messages sent via your web browser, and other similar means of communication with other users, are not encrypted. We strongly advise you not to communicate any confidential or sensitive information through these means. Therefore, while we strive to protect your information, we cannot guarantee its security. Please also be aware that we may use third-party cloud service providers that provide hosting, data storage and other services pursuant to standard terms and conditions that may be non-negotiable; these service providers have informed us or the general public that they apply security measures they consider adequate for the protection of information within their system, or they have a general reputation for applying such measures. However, we will not be liable (to the fullest extent permitted by law) for any damages that may result from the misuse of any information, including Personal Information, by these companies.


8. Cookies
“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Please see our cookie policy for further information regarding MediPhil’s use of Cookies.

9. Links to Third-Party Sites
The Site may make available links to other websites. When you click on such links, you may leave our Site. The Site may also make available Company Pages, which may contain information provided by third-party Employers. WE ARE NOT RESPONSIBLE FOR THE INFORMATION COLLECTION, USE, DISCLOSURE OR OTHER PRIVACY PRACTICES OF ANY THIRD PARTY, INCLUDING OUR AFFILIATES, THIRD-PARTY SERVICE PROVIDERS, ANY EMPLOYERS (INCLUDING ANY EMPLOYER THAT PROVIDES A COMPANY PAGE), ANY THIRD-PARTY SOCIAL MEDIA PLATFORM, ANY THIRD PARTY MAKING AVAILABLE THE DEVICES OR OPERATING SYSTEMS FOR WHICH THE SITE IS AVAILABLE, AND ANY THIRD PARTY OPERATING ANY WEBSITE TO WHICH THE SITE CONTAINS A LINK. YOU MAY HAVE RIGHTS DIRECTLY ENFORCEABLE AGAINST THESE THIRD PARTIES SO YOU SHOULD CONSIDER THEIR PRIVACY POLICIES TO LEARN MORE.

10. Acquisitions and Other Reorganisations
Information collected pursuant to this Privacy Policy, including Personal Information, may be disclosed to one or more third parties in connection with any change of ownership or control in MediPhil’s business (whether by merger, sale, or otherwise), or any other reorganisation or joint venture, or assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceeding), and any such information may be used by such third party in accordance with this Privacy Policy. Equally, information collected pursuant to this Privacy Policy, including Personal Information, may be disclosed to one or more third parties in connection with any acquisition or merger carried out by MediPhil of such third parties.

11. Do Not Track Requests
We do not respond to the browser “Do Not Track” (DNT) signal if enabled by the user in their web browser. When we set or read cookies on non-MediPhil sites that have integrated our job search and display features, we do so, for example, to provide a personalized job search experience to users on those sites. We do not share any information about your use of MediPhil with those third parties. When third parties that we have integrated into MediPhil sites (as described in the MediPhil Cookie Policy) set or read their own third-party cookies, they may or may not respond to the DNT signal.

12. Opting Out
If you no longer want to receive promotional materials from us based upon your Personal Information, going forward, you may opt out of receiving such marketing related messages by sending an email to info@mediphilrecruitment.com. Please note that we may still send other messages to you, such as administrative messages. We will try to comply with your request as soon as reasonably practicable.

13. Independent Dispute Resolution
In compliance with the US-EU and Swiss-US Privacy Shield Principles, MediPhil commits to resolve complaints about your privacy and our collection or use of your personal information. European Union and Swiss individuals with inquiries or complaints regarding this privacy policy should first contact MediPhil by emailing info@mediphilrecruitment.com .
14. GDPR Commitment
The EU General Data Protection Regulation (GDPR) is the most significant piece of European privacy legislation in the last twenty years. It replaces the 1995 EU Data Protection Directive (European Directive 95/46/EC), strengthening the rights that EU individuals have over their data, and creating a uniform data protection law across Europe.
Our third party CRM system will comply with applicable GDPR regulations as a data processor when they take effect on 25th May 2018. Please follow this link to our CRM GDPR Commitment Statement https://www.bullhorn.com/gdpr-commitment-statement...
MediPhil Healthcare Recruitment also fully comply with the GDPR regulations, and have adopted these new laws with immediate effect.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
MediPhil Healthcare Recruitment seeks to use reasonable security measures to help protect against the loss, misuse and alteration of the Personal Information under MediPhil’s control. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however.
In addition, please note that emails, messages sent via your web browser, and other similar means of communication with other users, are not encrypted. We strongly advise you not to communicate any confidential or sensitive information through these means. Therefore, while we strive to protect your information, we cannot guarantee its security.
Please also be aware that we may use third-party cloud service providers that provide hosting, data storage and other services pursuant to standard terms and conditions that may be non-negotiable; these service providers have informed us or the general public that they apply security measures they consider adequate for the protection of information within their system, or they have a general reputation for applying such measures.
However, we will not be liable (to the fullest extent permitted by law) for any damages that may result from the misuse of any information, including Personal Information, by these companies.


We may collect the following information

We may collect the following information:

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
When you create an MediPhil account, request information, subscribe for a service, participate in a survey, post a rating or review, post a question or answer, post a resume, upload content or otherwise actively send us data on our Site, we collect such data including, but not limited to, your user name, password, first and last name, email address, telephone number (including mobile phone number), street address, gender, occupation, interests, messages you send to users, and any other data included in a submitted profile or resume, including but not limited to application materials and answers to screener questions submitted to Employers through MediPhil and answers you give to any questionnaires sent to you, which you answer. If you use any automated phone screening product, MediPhil will record and store your answers to an Employer’s screening questions and will forward your answers to the Employer. You consent to MediPhil listening to and analysing the recording in accordance with this Privacy Policy. In each such instance above, you will know what data we collect through the Site, or collect through screening, because you actively submit it.

You may also create an account or log in to your MediPhil account using third-party websites including, but not limited to, Facebook. If you do not already have a MediPhil account but log in to MediPhil using your Facebook account, this creates a MediPhil account using the same email address used in your Facebook account. Facebook may also ask for your permission to share certain details with MediPhil, including but not limited to your name, profile picture, public profile information and email address. If you agree to provide this information to MedPhil, Facebook will authenticate you and redirect you to the Site. Please note, when you log in to MediPhil using your Facebook account, Facebook will cookie you in order to authenticate you as a Facebook user. By granting MediPhil access to your Facebook account, you understand that MediPhil will access, make available and store the information that you provide to MediPhil from your Facebook account so that it may be available on and through the Site via your MediPhil account. This information will be considered MediPhil account information for purposes of your use of the Site. You have the ability to disable the connection between your Facebook account and your MediPhil account at any time by accessing your privacy settings on your Facebook account. PLEASE NOTE THAT YOUR RELATIONSHIP WITH FACEBOOK OR ANY OTHER THIRD-PARTY WEBSITE IS GOVERNED SOLELY BY YOUR AGREEMENT WITH SUCH THIRD-PARTY WEBSITE.
In addition, as part of the standard operation of the Site, MediPhil may automatically collect and analyse information from your computer or mobile device, including, but not limited to, your browser type, operating system, IP address and the domain name from which you accessed the Site, and if you are accessing our Site with your mobile device, the type of mobile device. In addition, we may automatically record and analyse actions taken on the Site including, but not limited to, date and times of use, clicks, page views, the amount of time you spend on each page, and search queries. MediPhil reserves the right to match your IP address (or any other information) with other information about you in any way permitted by applicable law. MediPhil will store this information on its equipment or the equipment of third parties that MediPhil has a relationship with for that purpose. If you create a MediPhil account, information may be collected under your account email address.
If you access or use the Site on your mobile telephone or other mobile device, including tablets, we collect mobile device identifiers, including MAC Address, and IP Address. MediPhil may create and assign to your device an identifier that is similar to an account number. We may collect the name you have associated with your device, device type, telephone number, country, and any other information you choose to provide, such as user name, geolocation or email address.
If you are an Employer, MediPhil may request that you provide certain personal information to MediPhil in order to verify your account. This information includes, but is not limited to your Federal Employer Identification Number (EIN), Business Registration information, or a utility bill. This information will be used for internal purposes only, subject to any request by law enforcement or a court order.


How we use cookies

By using or accessing the Website, you are consenting to MediPhil’s use of Cookies as follows:
This policy helps to explain the occasions when and why cookies may be sent to visitors to the Website (referred to in this policy as “we”, “us” or “our”). “Cookies” are text-only pieces of information that a website transfers to an individual’s hard drive or other website-browsing equipment for record-keeping purposes. Cookies allow the Website to remember important information that will make your use of the site more convenient. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a randomly generated unique number or other value. Certain cookies will be used on the Site regardless of whether you are logged in to your account or not. Like most websites, we use cookies for a variety of purposes in order to improve your online experience, for analytics and for marketing, but specifically we use Cookies on the Website for the following purposes:

  1. Analytical Purposes: We use Cookies to analyse user activity in order to improve the Website. For example, using Cookies we can look at aggregate patterns like the average number of job searches that users perform. We can use such analysis to gain insights about how to improve the functionality and user experience of the Website.


  2. Your Preferences: We use Cookies to store certain user preferences on our Website. For example, we may store the recent searches you have performed in a Cookie so that we can allow you to easily repeat those searches when you return to our Website.


  3. Marketing: We use Cookies from third-party partners such as Google and Facebook for marketing purposes. These Cookies allow us to display MediPhil promotional material to you on other sites you visit across the Internet. MediPhil may also share information about your behaviour on the Site with third parties (including operators of third-party websites and/or social networking sites) in order to show you targeted advertisements and other content that has been customised for you.


  4. Referral Tracking: We use Cookies to associate user activity with the third-party website that referred the user to our Website, or to associate user activity that MediPhil referred to a third-party website. These third-party partner websites receive credit for the activity of users they refer to our Website, or give MediPhil credit for the activity of users referred to such third-party websites. We do not share any personal information or information about individual user activities with these partner entities.

Session Cookies are temporary cookies that remain in the cookie file of your browser until you leave the Website.

Persistent Cookies remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie). When we use session cookies to track the total number of visitors to our Website, this is done on an anonymous aggregate basis (as cookies do not in themselves carry any personal data). We may also employ cookies so that we remember your computer when it is used to return to the Website to help customise your MediPhil web experience. We may associate personal information with a cookie file in those instances. Use the options in your web browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. You can easily delete any cookies that have been installed in the cookie folder of your browser.